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Free Delivery in the UK 🇬🇧
💡 Tip: Click the dropdown and start typing your country name to quickly find it
Click "Start a Return" above and tell us about your item. We'll provide a return authorization and instructions.
Pack your item in its original condition with all tags attached. Use our return label or your own shipping method.
Once we receive and inspect your return, we'll process your refund within 5-10 business days to your original payment method.
No! We ship all orders DDP (Delivery Duty Paid). All VAT and customs duties are included in your order total at checkout, so there are no surprise fees when your package arrives - even for orders over €150.
The Import One-Stop Shop (IOSS) is an electronic portal that businesses use to comply with VAT obligations on distance sales of imported goods to the EU. Since 1st July 2021, all goods imported into the EU are subject to VAT.
What this means for you: We include VAT in all prices and handle all customs duties for European customers. Your orders are shipped DDP (Delivery Duty Paid), so you won't pay any additional fees on arrival.
Promo code - 5% Off your First Order
Keep your coffee machine performing at its best with EQM ECO-212 Coffee Machine Descaler. Formulated with 100% natural origin citric acid, this descaling solution effectively removes limescale buildup from coffee machines and other household appliances, ensuring optimal functionality and great-tasting coffee every time.
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Upgrade your coffee experience and protect your appliances with EQM ECO-212 — the natural, reliable way to keep your machines clean and efficient.
From our door to yours—rely on our global network for quick and secure delivery, wherever you are.
Your satisfaction is our priority. Enjoy free returns within 30 days, making every purchase completely risk-free.
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